Interested in Technology?

Business T2 (In-Store IT) - Computer Repair / Technology Consultant / Client Support

Posted Date

03-08-20

Location

EasyITGuys HQ

Department

Business (MSP)

Positions

1

***Local Candidates ONLY - Within 30 Miles of our Headquarters. You must either live or be moving to our area to be considered for the job. Thank you! 


===ABOUT US===

Easy IT Guys is a quickly growing, all-encompassing IT solutions company that is located in Downtown St. Croix Falls. We consider ourselves a versatile IT service provider. We offer a wide variety of support options (Onsite, Instore, Remote, Phone) to our residential and commercial clients. We also offer web design, web hosting, phone repair, and a variety of other technology services. We've been in business for 6+ years and have established ourselves as the "go-to" IT Company in our area. We pride ourselves in our high quality work and world class customer service. Our clients are the center of our business. 

Please checkout our Facebook and our website for details about our company.


===THE OPPORTUNITIES===

Full-Time Computer Repair and Sales (Level 2 -- Business Support). You will support and offer cutting edge technologies as well as help small businesses better leverage technology to succeed. This position is responsible for technical assistance that follows standard help desk procedures including troubleshooting, diagnosing, and resolving routine hardware and software inquiries and issues in a professional and helpful manner. You will offer support to Level 1 staff when required. 


===REQUIRED SKILLS OR EXPERIENCE===

• 2 year of related work experience.
• Local candidates preferred (no relocation package) -- within 30 miles
• Must have IT/Technical knowledge aptitude and/or an interest in technology
• Proficient with Windows Operating Systems, Microsoft Office, Windows Server and VPN Configuration
• Ability to troubleshoot and replace computer hardware and components
• Knowledge of hardware/software terminology and concepts
• Excellent communications skills and the ability to instruct non-technical users
• Willingness to work as part of a team to deliver quality service to our clients
• Time management and task prioritization skills
• Ability to stand on feet for the entire shift


===BONUS POINTS - PREFERRED SKILLS===

• Cisco switches and SonicWall router configuration
• Troubleshoot and replace hardware and components
• Install operating systems, software and drivers
• Laptop and PC repair/refurbishment
• Provide basic user support through remote and phone troubleshooting 
• Experience with cloud services such as email, file-sync, and backup
• Iphone/iPad Device Management and Support

===WHAT YOU CAN EXPECT===

• Competitive Pay 
• Medical/dental insurance reimbursement
• Paid vacation / personal & sick time
• Paid Holidays
• 401K Plan
• Exciting and fast paced work environment
• Room to grow as the company grows

We're located at 344 North Washington Street in downtown Saint Croix Falls, WI on highway 87. We are open Monday through Friday 10 A.M. to 6 P.M, and Saturdays from 10AM to 2PM